FAQs
My order arrived damage. What do I do?
If your order arrived damaged, it is eligible for return or exchange at no cost within 30 days of receiving the item. See our full Return Policy.
My order hasn't arrived yet. Where is it?
We encourage customers to track their orders through the Shop app to track their orders in real time. If your shipment has not moved in several days contact us for more support at gramercygamesnyc@gmail.com.